|
Help Desk
800-361-2596
Positron's Call Centers are accessible 24 hours a day, 7 days a week through a single 1-800 number from anywhere around the world. The Help Desk services provided by the qualified technicians cover all Positron's products as well as deployment issues and configuration questions.
All requests are tracked by a trouble ticket system that can be queried by field service personnel and partners who can obtain the most up-to-date status on their issues.
The Call Center uses advanced remote diagnostics and troubleshooting tools to deliver quick remedial services to customers and business partners wherever they may be.
|
